FAQs
Everything You Need to Know About Renting with Us
You can book easily through our online booking form on the website, by calling us directly, or via WhatsApp at +1 416 624-2666. We recommend booking at least 24 hours in advance to guarantee vehicle availability, especially during peak travel times.
Yes! We accept last-minute bookings subject to availability. However, for guaranteed service — especially for early morning flights or busy weekends — advance booking is always recommended.
Absolutely. Once your booking is confirmed, you will receive a confirmation via email or WhatsApp with all your trip details including driver info, pickup time, and vehicle type.
Yes, you can book both your pickup and return ride together. Booking a round trip in advance also helps you save and ensures a vehicle is reserved for your return journey.
Our rates are flat-rate and fixed based on your pickup location, drop-off destination, and vehicle type. There is no surge pricing, no hidden fees, and no surprises — what you see is what you pay.
No. We track your flight in real-time. If your flight is delayed, your chauffeur adjusts pickup time accordingly at no extra charge.
We accept all major credit cards, debit cards, and cash. Online payments can also be made at the time of booking.
No hidden fees. Any applicable tolls or surcharges (if applicable to your route) will be communicated upfront before your ride is confirmed.
Your chauffeur will meet you at the designated pre-arranged pickup area at the Arrivals Level. You will receive your driver's name and contact details in advance. Your driver will always know your name.
Yes. We monitor all flights in real-time. If your flight arrives early or is delayed, your driver will adjust accordingly so you are never left waiting.
We serve all major airports in and around Toronto, including:
- Toronto Pearson International Airport (YYZ)
- Billy Bishop Toronto City Airport (YTZ)
- John C. Munro Hamilton International Airport (YHM)
- Buffalo Niagara International Airport (BUF)
Our fleet includes a wide range of luxury vehicles to suit every need:
- Lincoln Navigator & Lincoln MKT
- Cadillac Escalade & Cadillac XTS
- GMC Yukon XL Denali
- Ford Expedition & Ford Transit Van
- Mercedes Sprinter Van (up to 14 passengers)
- Lincoln Town Car
- Toyota Corolla (economy option)
Depending on the vehicle, we can accommodate anywhere from 2 passengers up to 14 passengers. Each vehicle listing on our Fleets page shows exact passenger and luggage capacity.
Yes. All our vehicles are thoroughly cleaned, sanitized, and inspected before every ride to ensure your comfort and safety.
Yes, child car seats can be arranged upon request. Please mention this at the time of booking so we can have it ready for your ride.
Cancellations made at least 24 hours before the scheduled pickup are eligible for a full refund or reschedule. Late cancellations or no-shows may be subject to a cancellation fee.
Yes, you can modify your booking by calling or WhatsApping us as early as possible. We'll do our best to accommodate changes based on availability.
Yes. All Toronto Aeroport Limo drivers are fully licensed, commercially insured, and professionally trained. Your safety is our top priority on every trip.
We strongly recommend pre-booking your ride. Avoid unlicensed drivers who solicit passengers inside airport terminals — always travel with a verified, pre-arranged service for your safety and peace of mind.